Getting Started - First Time Users' Guide
To access & use most of the features of the Lighthouse solutions and for the web pages and documentation to display properly, you will need to have the following:
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Step 1: User ID & Password |
Most pages will require the entry of a User ID and password.
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Members: Your User ID is your Lighthouse Member ID and associated password provided to you at the start of your Lighthouse services.
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Registered Users: You can get a FREE User ID & Password by registering with Lighthouse. Click here to register now. If you have already registered, refer to the confirmation e-mail you received after you registered.
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Step 2: Correct Browser & Settings |
Our website is best viewed using:
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Browser that supports the capabilities of Netscape Navigator® version 4.0 or higher, and/or Microsoft® Internet Explorer version 5.5 or higher.
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Screen resolution of 800x600 or greater.
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Java- enabled browser.
Your current settings & browser are:
* Required items. If you do not see any information in the boxes above, then your browser is probably not Java enabled.
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Step 3: Secure Browser |
To access the Member & Registered User areas, your browser must also support:
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128-bit encryption (also called domestic-, U.S.-grade, or strong encryption), which encodes information so that it cannot be read without decoding.
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Secure Sockets Layer (SSL) version 2.0 protocol, which ensures that communication between your computer and our Web server can't be interrupted or intercepted by an unauthorized user.
To determine if you have the proper security level, go to Help|About... in your browser's Help menu. If your browser does not meet our security requirements, use one of the links on our Browser Guide to download an upgraded browser.
We strongly recommend Internet Explorer 6+.
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Step 4: Additional Software |
Some documents, forms and reports provided by Lighthouse are in the Adobe .pdf file format. These files are denoted by the following icon:
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Some training resources are presented via streaming media. You will need to download and install the free RealPlayer Basic® to view these presentations. These presentations are denoted by the following icon:
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Other demonstrations and training resources are online PowerPoint® presentations. These do not require special software. These slide show presentations are denoted by the following icon:
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Step 5: Need additional help? |
If you need additional assistance, contact us at support@lighthouse-infomatics.com.